By Roger Fisher, Daniel Shapiro
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In attending to certain, popular educator and negotiator Roger Fisher provided a universally appropriate technique for successfully negotiating own disputes. development on his paintings as director of the Harvard Negotiation undertaking, Fisher now groups with Harvard psychologist Daniel Shapiro, knowledgeable at the emotional measurement of negotiation. In past cause, they convey readers the way to use feelings to show a disagreement-big or small, specialist or personal-into a chance for mutual achieve.
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Beyond Reason: Using Emotions as You Negotiate by Roger Fisher, Daniel Shapiro
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